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Ticket type creation

Updated: Jul 26, 2013


  • At least one ticket type is required to publish an event
  • Settings and options for ticket types outlined here
 
1

To get started, first sign up for a free Eventbrite account or log in to your existing Eventbrite account and create an event.

If you’d like to edit an already-created event, click My Events at the top of the screen and then click on Edit to the right of your event’s name.

How to create ticket types

2

To create or add a new ticket, look to Step 2: Create Tickets. If you haven’t created any ticket types, you’ll notice three buttons to choose from below the message What type of ticket would you like to start with?. Choose Free if your ticket type is free; Paid if your ticket type will have a price; Donation if you want to allow people to pay what they'd like.

How to create ticket types

If you’ve already created one or more ticket types and wish to create additional ticket types, select the type of ticket you want by clicking the designated button to the right of Add a Ticket. When a new row appears, you can enter the necessary information for your ticket.

How to create ticket types

Click into the text boxes and enter the following:

-Ticket Name: The name of your ticket type will appear on your event page. It will also appear on the PDF tickets that are, by default, attached to the confirmation email that is sent to attendees after they register.

-Ticket Quantity: This indicates the quantity available of just this ticket type. You can change this number at any time, even after publishing your event, by going to Step 2: Create Tickets on the Event Details page and adjusting this number as needed.

- Ticket Price: This is the price of your ticket, not including any fees. Your ticket can also be free (no fees are charged for free tickets) or donation format.

How to create ticket types

Note

Note: Once you've entered the information for your ticket, you’ll notice that the status of the ticket under the Sales Status column will go from Incomplete to On Sale.

Note

Note: If you're having a registration-type event and want to change the terminology on your event page from "tickets" to "registrations", click here to learn how.

3

You can also edit a number of additional options by clicking on Settings to the right of your Ticket Name. You'll have the ability to enter information for the following:

- Ticket Description: Enter more details about the ticket type here. What you enter will appear as smaller text below the name of your ticket type on the event page. You have the option to auto-hide this text by choosing to Hide description on event pages, so that an attendee must click More info in order to view it.

-Date and Time: You can choose when your tickets go on and off sale by selecting a date and time under Sale Starts and Sale Ends. If you have more than one ticket type, you’ll also have the option to start your ticket sales when ticket sales end for another ticket type by clicking on the link or when ticket sales end in the Start Sales section.

- Tickets permitted per order: Limit the quantity of this ticket type that can be ordered in a single order by placing a Minimum and Maximum number that an attendee may choose from.

- Service Fee: Select whether you or the attendee will be paying the fees. By default, the fee is passed onto the attendee, but if you, the organizer, would like to pay the fees, make sure to check the button next to Absorb the fees into the ticket price. (There are no fees charged for free tickets.) If you’re using our credit card processor, you’ll also have the option to split the fees. Learn more here.)

If you'd like, you can apply the same fee settings across all of your ticket types by going to the I would like to section at the bottom of Step 2: Create Tickets and selecting how you’d like to manage the fees across all of your ticket types.

How to create ticket types

Tip: You can see a quick view of the settings for a particular ticket by hovering over the Settings link with your mouse. (The Settings link is found to the right of the ticket name.)

4

Great job! You’ve now created tickets that your attendees can register for. You’re can always click on View in the upper right to see how your event page looks to potential registrants.

How to create ticket types

Note

Note: You can preview your work at any time by selecting the Preview button in the upper right hand corner.

There is a maximum of 150 ticket types per event.

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